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COLLOMBATTI NATURALS COVID-19 UPDATE

COVID-19 UPDATE

We're still here and operating as normal (if there is such a thing as "normal" at the moment!), however we've made a few changes in order to protect ourselves and our customers.  

CHANGES TO DISPATCH TIMES

While we are continuing to pack and dispatch orders, we've reduced trips to the post office to just three days a week, namely Mondays, Wednesday & Fridays.  This not only helps to protect ourselves, but it also reduces contact with our lovely ladies at the post office who are, of course, some of our essential worker heroes.

AUSTRALIA POST DELIVERY TIMES

Australia Post is doing it tough right now.  They've had to reduce staff numbers to adhere to social distancing rules, but at the same time online shopping is booming (better than Christmas apparently!), so things have naturally slowed down a little. 

From Australia Post website:

There are delivery delays in our network due to:

  • reduction in air freight capacity and restrictions on domestic flights
  • increased volume of parcels
  • health & safety measures across our facilities

In other words, we all need to be a little patient right now.  

HYGIENE

We've implemented every health and safety guideline relating to safe production practices and packing of orders, and whenever we leave the farm we adhere to social distancing rules.

We are constantly washing our hands (anyone else getting sick of singing Happy Birthday?), and also regularly use a hand sanitiser.  Gloves are worn as usual when creating tea and honey products.

QUESTIONS?

Please feel free to email us if you have any questions about our operating procedures during this pandemic.  

And please, stay safe xx